Built for your industry
The model is the same everywhere — dedicated full-time staff, your systems, UK hours. But the roles, the pressure points, and the candidates we shortlist are specific to your sector.
Accountancy firms
Accountancy practices feel staffing pressure more sharply than almost any other sector: qualified staff are expensive and hard to find, compliance deadlines don't move, and bookkeeping work erodes the margin on every client. Large firms have used offshore delivery for years — our model brings the same advantage to independent practices, with full control retained.
Your offshore bookkeepers and accountants work directly in Xero, QuickBooks, Sage, and your practice management tools, to your review standards. You interview every candidate, they work UK hours, and delivery runs from ISO 27001 certified facilities with NDAs and GDPR-aligned processes — answers you can give your own clients with confidence.
Common roles: Bookkeeping & Accounts Support · Accountant (VAT & payroll) · Chartered Accountant · Business Administrator
Property & lettings
Property businesses run on coordination: tenant queries, maintenance scheduling, compliance records, rent collection, listings, and a constant flow of calls and emails. Most of that work is structured and repeatable — exactly the profile that offshore staff handle exceptionally well at a fraction of UK cost.
A dedicated property administrator or customer service agent keeps your CRM accurate, your tenants answered, and your compliance documentation current — while your UK team focuses on viewings, valuations, and growing the portfolio.
Common roles: Business Administrator · Customer Service Agent · Sales Administrator · Bookkeeping & Accounts Support
Insurance & brokers
Brokers and insurance businesses carry heavy back-office load: policy administration, renewals processing, document handling, claims support admin, and data entry across multiple systems. Every hour your account executives spend on admin is an hour not spent with clients.
Dedicated offshore administrators take on the structured workload — accurately, consistently, and within a secure, ISO 27001 certified environment with NDAs and access controls suited to a regulated sector.
Common roles: Business Administrator · Customer Service Agent (Non-Voice) · Sales Administrator · Bookkeeping & Accounts Support
Logistics & transport
Margins in logistics are tight and operations never stop. Booking administration, tracking updates, customer queries, invoice processing, and carrier coordination consume hours of staff time daily — and UK back-office salaries eat directly into already-thin margins.
Offshore operations administrators and customer service agents keep shipments updated, customers informed, and invoices moving — on UK hours, with extended coverage available where your operation needs it.
Common roles: Business Administrator · Customer Service Agent · Bookkeeping & Accounts Support · Data & Sales Administration
Recruitment agencies
Recruiters live and die by speed and pipeline — but consultants lose hours every week to CV formatting, candidate sourcing admin, CRM hygiene, compliance checks, and interview coordination. That's selling time you're paying senior salaries for.
A dedicated offshore resourcer or administrator handles the structured work behind every placement: database management, candidate communications, formatting, and pipeline admin — so your consultants stay on the phone, where the fees are made.
Common roles: Business Administrator · Sales Administrator · Telesales Executive · Customer Service Agent
Don't see your industry?
We support a wide range of UK SMEs and service businesses. If your workload includes structured, repeatable roles — finance, admin, support, or marketing — the model almost certainly fits.